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Hi webtekpc, This is a core osTicket question rather than an osTicket Awesome one, so I'd recommend posting on the osTicket community forums for the ...

You're right that CSS content can't pull in dynamic values like the current year. But osTicket Awesome includes a file specifically for custom JavaScr...

Thanks for the detailed update! Good to know what the resolution was. And i'm glad you're back in business, Mike.

This is an excellent idea and I am thinking about it very seriously. Stay tuned!

Hi Michael, Thanks for the detailed report. This is a false positive. All six flagged files are legitimate osTicket Awesome admin configuration handl...

Hi Alexander, First, a huge apology: your post was silently flagged by our spam filter and I never saw it. I only discovered it today while investiga...

Hi Cerian, apologies for the very delayed response on this one. It looks like you have two accounts with us (bxxxxs@pxxxxxxe.co and sxxxxxt@pxxxxxxxe...

Hi, Mike. Thanks for posting and for the detailed error log. That makes diagnosing this much easier. First, an important clarification: this is a co...

I'm glad you like Dark Mode as much as I do. But I do not have any plans to implement it in the Client Portal at this time. It seems to me that Dark ...

Hi Daniel, Apologies for the slow response on this one. This sounds like it could be the quick-edit popup opening but having nothing to render becau...

Hi Jacqueline and Jeremy, Thank you both for reporting this. I was able to reproduce this obscure issue and identify the cause. The theme settings p...

Hi JulienVDC, Apologies for the very long delay on this one. This fell off my radar and I'm sorry about that. Steve, excellent diagnosis, thank you....

If you haven't done so already, please update to osTicket-1.18.3-Awesome-103. This issue is fixed and there are many new features.

Hi Christian, Good news: I've identified the problem. Your ost_user_account table is missing the timezone column, which was introduced in a recent o...

I am in the middle of migrating my entire web server. As soon as that is complete I will fix the form again. But for now, here are all of the instruct...