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Nov 02, 2022 8:34 am
Hello
I have the attachment display inline plugin, working normally. I also have the attachment storage plugin on Amazon S3.
The system normally stores attachments in S3, i can download it from osticket, but is unable to display these attachments inline in the ticket thread.
If i change the storage to filesystem, works normally. But because of our storage size, i need to use S3 buckets.
osTicket v1.16.3 // osTicket-1.16.3-Awesome-101
PHP 8.0.25 // MySQL 10.3.34 // Apache web server
1 Reply
Nov 02, 2022 11:53 am
Just to add an information, attachments in JPG format works normally.
What is not working is with the PDF files.
Nov 17, 2022 12:10 am
When you're looking at one of these tickets, what happens if you press SHIFT + O on your keyboard? Can you see the inline attachment?