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1.17.1Rev1: Task queue missing

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Posts: 36
Topic starter
(@nandor)
Member
Joined: 4 years ago

Hi Stevland,

In the 1.17.Rev1 the task queue is missing (Only the Awesome version, in the Vanilla is correct.)

Look this: https://a8.osticketawesome.com/1.17.1-1/scp/tasks.php?status=open


3 Replies
Posts: 3
(@itd-apcasscountynd-gov)
Member
Joined: 4 years ago

I can also confirm this. 1.17.1 task queue is missing in Awesome, not Vanilla. Just updated today with a fresh download. 


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Thank you for the head's up, @nandor.

I will look into this right away and have a fix included in the next release later this week.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi guys,

I'm still working on this one. But I have a temporary solution for you.

\include\staff\tasks.inc.php, Lines 313 - 330

<!--osta-->
<div class="pull-right" style="height:25px">
<span class="valign-helper"></span>
<?php
require STAFFINC_DIR.'templates/queue-sort.tmpl.php';
?>
</div>

<div class="pull-right flush-right">
<!--osta-->

<div id="add-task-mobile">
<span class="action-button">
<a class="newTicket new-task" href="#tasks/add" title="Open a New Task" id="new-task" data-dialog-config='{"size":"large"}'><i class="icon-share"></i></a>
</span>
</div>

If you remove that code the Tasks page will load. The "More" button will be missing, which means you can't select multiple tasks and Claim / Close / Transfer / Assign or Delete them from that page. But you can still open each individual tasks and perform those operations.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Or, better yet, please upgrade to osTicket Awesome for osTicket 1.17.(Revision 1), which is available now.


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