Forum

Hi astaadmin, Thank you for your detailed reports. But I tested osTicket 1.18.3 with osTicket Awesome and cannot reproduce either issue: Logo: Displ...

I wouldn't have realized there was a problem if you hadn't of reported it. Thank you. The Installation Instructions conditional logic form is working...

I'm sorry to learn about the frustration you experienced. Please know that all plugins have been updated in the lastest releases and I will do a bette...

Did the system work correctly on 1.18.1? Could logged-in users open tickets without errors? (I assume yes, but just checking). Does this happen for ...

Hi Christian, Which version of osTicket Awesome are you running? Is this a fresh install or an upgrade from a previous version? What version of...

Hi Dalibor, As you have pointed out, in vanilla osTicket's Ticket List, unanswered tickets (and tickets with a new reply) have a bold subject line. W...

Thank you for the update.

Sorry for the trouble! I have activated your account for 2 years starting today. Thank you for your support.

Thank you for providing the solution, Vic Hoste. Just to be clear for the benefit of others who may run into this issue, here is what I think is goin...

Sorry for the late reply. When you're on the login page, press SHIFT + O to switch to the vanilla osTicket environment. Does the Azure login option ...

Have you made any progress on this?

Sorry, is a great question but it seems like no one has an answer. I hope you figure it out!

It's a great question, but it pertains to osTicket's core functionality and is not specific to osTicket Awesome. I suggest asking this question in th...

A very late reply! This question pertains to osTicket's core functionality and is not specific to osTicket Awesome. If you are still having trouble,...

This question pertains to osTicket's core functionality and is not specific to osTicket Awesome. I suggest asking this question in the osTicket Forum...