Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
This forum is public. Never post order numbers, full license keys, email addresses, or payment details.
This is the place for general questions about how billing and licensing work — renewals, activation, staging slots, plan differences, and what happens when a license lapses.
For anything tied to your specific account, refund, or payment, contact us directly instead.
Dark mode would be a nice feature for the eyes and for the battery on mobile devices.
I guess this all can be done with custom CSS.. but it would take a lot of time. Is there any one that got a custom CSS for this to share?
It would only take a few days to properly code a dark mode for the Client side. But, who cares? Clients typically only use the Portal for short lengths of time.
Trust me, I have often wished myself that the Agent side would have a dark mode. But you have no clue the amount of work this would require to do it right. Weeks!
It is, however, on my list of future ideas.
And I just tossed it onto the Feature Request page if you want to vote it up!
On the computer you can use Ferdi and Universal Darkmode, it looks like this:
Bump
mine does this when i force dark mode in Edge
Don't know how to take the highlighting out.
Dark mode is a must for us now, i have monitoring TVs and i wish to preserve them so dark mode makes a lot of sense and the white background is very hard to read from a distance. It's usable like this, removing that highlighting would be best case scenario though
Hello everyone.
In case you haven't noticed, osTicket Awesome now includes a Dark Mode... by popular demand!
Update and enjoy.