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HTTP Error 500 during install of osTicket 1.17 (Fresh Install)

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Posts: 1
Topic starter
(@nerdynetworking)
Member
Joined: 5 years ago

Hello,

Running a fresh OS Install of Debian 11 fully updated with a LAMP Stack and the PHP version I am running is v8.1.11 the installer loads up just fine but when I fill out company info, admin user, database step and click the next option it goes to an error page.

Error HTTP 500

Is anyone else having this issue and can provide me with any tips on fixing this?


2 Replies
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi @nerdynetworking,

Double-check your ost-config.php for typos.C

Check your PHP and Apache error logs for additional clues.


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Posts: 4
(@dune356)
Member
Joined: 3 years ago

Hello,

I have the same issue. 

How did you solved it finally ?

Thanks

Best regards.

J.


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Posts: 74
(@sistemascsc)
Member
Joined: 7 years ago

Buenos dias, tengo el mismo problema, estoy actualizando de la version 1.14 a la 1.17.3 y despues de copiar el ost-config.php me tirar error HTTP 500.

Nos podrian indicar a que se debe?

Versión PHP
7.0.33-0ubuntu0.16.04.7

Versión MySQL
5.7.28

Software de Servidor Web
Apache/2.4.18 (Ubuntu)

Versión osTicket
v1.14.1 (f1e9e88) 


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