Have you checked these first?
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Ticket Queues order sorting not working (also in Staff Demo)
I am not sure what you mean. Everything seems to work as far as I can tell. Please explain.
When I'm changing ticket Queues order (drag/drop) it's not saved. In this example I set My tickets as first Queue, 2 Open, 3 Closed but after saving it's back as it was - first Open, 2 My tickets, 3 Closed.
Hi,
we have also come across this problem.
It has been "in progress" since 2022. When can
we expect a solution?
Best regards
Ole