Okay, So I am trying to change the Authentication Required text above the agent log-in page to read something else. I have changed everywhere I thought would be needing to be changed within the coding and still no luck. Can anyone point me in the direction of where I need to look in order to get this text changed? Thank you
Ashley
Hi Ashley,
This isn't a perfect answer, but it is the best I can come up with without a super long investigation.
You can edit /include/staff/login.tpl.php,line 41:
<h3><?php echo Format::htmlchars($msg); ?></h3>
...and replace everything between <h3> and </h3> with your text, like so
<h3>Hello World!</h3>
There are two drawbacks.
If you use any language packs, this will break the translations and your text will display the same in every language.
If and when you upgrade to a newer version of osTicket Awesome you will need to reapply this tweak.