Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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There is an issue with the navigation bar hover colors and dropdown link colors in the staff area. They are mapped to the Mobile Menu Background color instead of the Main Navigation Link color. You'll see this problem in both your built-in themes and when creating a custom theme.
I can send pictures if you’d like but it’s pretty obvious and I’ve already cleared cached images and files so that is not the issue.
Having the same issue. Good thing most people don't use mobile but it would be nice to get this fixed.
If you add this to the custom CSS and replace the #fff with the hex color code you want. This will change the link color value on desktop and leave mobile as is until this is fixed.
@media only screen and (min-width: 760px) {
:root {--mobile-menu-bg:#fff!important;}
}
Hi guys,
Thank you for taking the time to report this.
And extra kudos to @echomeless. Thank you for sharing your workaround.
osTicket Awesome for osTicket 1.18 (Revision 3) — which I posted just now — fixes the errant color mappings and adds support for two new hover states.