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Posts: 5
Topic starter
(@cmcbusiness)
Member
Joined: 5 years ago

How can I open an internal ticket and already have my automatic user in the user box as shown in the photo!

I want my logged-in account user to automatically appear in the user field

 

I ask for help in this matter ...


Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

That would require custom code and is beyond the scope of the help I can provide.

Also, it is not an osTicket Awesome question, but rather a question regarding core osTicket functionality.

My recommendation would be to ask this question in the Mods and Customizations section of the osTicket forums.

Good luck!


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