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Jul 18, 2022 9:10 pm
Hi,
After the last update, the users can close a ticket, whitch has an open task.
Whitch PHP file, what I need check?
Oct 08, 2022 7:30 am
Hi @nandor,
If I understand you correctly, you expect that the user should not be able to close a ticket that still has remaining uncompleted task(s).
That makes sense to me.
But you have found an issue with osTicket itself — it is not an osTicket Awesome issue. Please consider reporting this issue in the osTicket Forum or, better yet, open an issue on GitHub.