Have you checked these first?
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Hello,
Is it possible to disable the "Check Ticket Status" widget on the user panel ?
Thanks,
Hi Synopsis,
There isn't a way to disable it. But you can hide it by adding the following to Admin Panel > Theme Options > Custom CSS:
div#check-status {
display: none;
}
.client-choice {
width: initial;
}
You'll probably want to hide the Check Ticket Status navigation link as well. In which case you should also add:
a.status {
display: none !important;
}