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Hi lizenz, I'm sorry for the super late reply. I'll need to take a look. Please complete sections 1 and 2 of this form. And in section 7 kindly ad...

Hello, The first thing I would check is your cron job. Make sure the path to api/cron.php is still correct. If that doesn't resolve your issue there...

@todd.kisida@xbyte.com, A personal search!? What a bizarre issue, and amazing that you figured it out. Thanks for sharing.

The reason I asked if you're using OAuth2 is that what you have both described sounds like this issue: I can't really help you with this (other than ...

Hi @mjdventures, Thank you for your question. Vanilla osTicket makes the entire row bold when there is a "new reply", which includes both a) an exis...

To be honest this sounds like an vanilla osTicket issue, not anything to do with osTicket Awesome. I'm willing to try and sort out if that's the case...

Hi @nandor, That's an excellent suggestion. But honestly, I don't see why anyone would want to do this work on their own, when they can wait a few d...

@nandor, I honestly have no idea! It's a great question, but once again I have to recommend that you post it in the osTicket Forum where you are far...

Late reply, but did you see this thread?

Hi @nandor, Hopefully you've also been asking these questions in the osTicket Forum... it's not really an osTicket Awesome questions and you're way m...

Hi @nandor, I apologize for overlooking this post. But honestly, you would probably have gotten more of a response if you posted it in the osTicket ...

I trust you figured out how to fix the #popup modal.  If I was forced to guess off the top of my head as to what went wrong, my theory would be ...

Hi @silviuip, I see that your invoice was sent on Dec. 4th. Sorry for the delay. I've been busy implementing a full ecommerce solution into this sit...

Hi @acotral, I sent your invoice the next day (October 11th). I trust you received it but, if not, let me know and I'll resend it.