Have you checked these first?
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Hi,
in mobile view of the staff demo it's not possible to click on "Tickets" in the navigation. To be more precise: you can click it, but nothing happens. All other sub-menu-items work fine, but "Tickets" doesn't (open the customQ-navs). If you open tickets.php manually it works fine. Seems to me that there should be an href to tickets.php, shoudn't it?
And I got another problem with that navigation, but only in my working copy. I added some stuff in an extra css and did also add also some functionalities which were needed by my company (like a button on page X doing Y... nothing special). Now, when I tried to use the mobile version for the first time, I noticed that none of the submenu-elements work (Tickets anyway but all the others don't work as well). I can click on any item, for instance tab "Tasks", but the submenu for Tasks does not show up. All the HTML-stuff is there and looks fine to me (checked elements in developer options). I guess there is some javascript activating those sub-menus "onClick"...!? But I did not change anything like that... would appreciate some help.
The Ticket-Link is still broken but at least I found the line of code to solve my own problem.
Sweet. Yeah, that Ticket button is on my list. 😀
hope this may help for other user for temporary fix for mobile-navigation.tmpl.php line 6:
BTW this is fixed in osTicket-1.12-Awesome-103, which is now available to download.