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Mobile navigation is broken

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Posts: 38
Topic starter
(@it-supportlindner-esskultur-de)
Member
Joined: 7 years ago

Hi,Β 

in mobile view of the staff demo it's not possible to click on "Tickets" in the navigation. To be more precise: you can click it, but nothing happens. All other sub-menu-items work fine, but "Tickets" doesn't (open the customQ-navs). If you open tickets.php manually it works fine. Seems to me that there should be an href to tickets.php, shoudn't it?

 

 

And I got another problem with that navigation, but only in my working copy. I added some stuff in an extra css and did also add also some functionalities which were needed by my company (like a button on page X doing Y... nothing special). Now, when I tried to use the mobile version for the first time, I noticed that none of the submenu-elements work (Tickets anyway but all the others don't work as well). I can click on any item, for instance tab "Tasks", but the submenu for Tasks does not show up. All the HTML-stuff is there and looks fine to me (checked elements in developer options). I guess there is some javascript activating those sub-menus "onClick"...!? But I did not change anything like that... would appreciate some help.Β 


3 Replies
Posts: 38
Topic starter
(@it-supportlindner-esskultur-de)
Member
Joined: 7 years ago

The Ticket-Link is still broken but at least I found the line of code to solve my own problem.Β 


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Sweet. Yeah, that Ticket button is on my list. πŸ˜€


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Posts: 43
(@visimitra)
Member
Joined: 8 years ago

hope this may help for other user for temporary fix for mobile-navigation.tmpl.php line 6:


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

BTW this is fixed in osTicket-1.12-Awesome-103, which is now available to download.


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