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Ticket replies same colour

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Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

Quite simple @stevland,

When I reply to a ticket the same colour is used in the time, date, username bar as my client/customer. Previously this was not the case. It was a different colour (my tech support colour was always the same across tickets, but the client/customer's was different).

See below:

 


2 Replies
Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

Oh and I just found this too.<br />
<br />

"View email recipients" is too long for the box. But it also hides behind the response box.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Hi techcare,

Thank you once again for your reports.

Here's a fix for the reply color:

.thread-entry.response .header {
 background: #b2e9f1;
}
.thread-entry.avatar.response .header:before {
    border-right-color: #b2e9f1;
}

The drop down menu will be fixed in the next release as well.


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Posts: 31
Topic starter
(@techcare)
Member
Joined: 7 years ago

No drama mate. That works just fine.

Would be brilliant if this was part of the customisation ability to the theme in the Admin Panel. The more customisation the better in my opinion.


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