osTicket v1.12 // osTicket-1.12-Awesome-104<br />
PHP 5.6.40 // MySQL 5.7.26 // Apache web server
I get following error code in new version:
"" ); $( "table.list.queue.tickets a.preview" ).wrap( "<br />
" ); function myFunction(x) { if (x.matches) { // If media query matches $( "tbody tr" ).wrapInner( ""); $('td.osta_priority.osta_priority_low').closest('tr').addClass("priority-low"); $('td.osta_priority.osta_priority_normal').closest('tr').addClass("priority-normal"); $('td.osta_priority.osta_priority_high').closest('tr').addClass("priority-high"); $('td.osta_priority.osta_priority_emergency').closest('tr').addClass("priority-emerency"); $('.overdueTicket').closest('tr').addClass("overdue"); $( ".overdue td.osta_ticket" ).append( "<br />
<br />
" ); $('.paperclip').closest('tr').addClass("paperclip-icon"); $( ".paperclip-icon td.osta_ticket" ).append( "<br />
<br />
" ); $('tr').each(function() { var $this = $(this), $href = $this.find('.pull-right'), $target = $this.find('td.osta_ticket'); $href.appendTo($target); }); } else { ; } } var x = window.matchMedia("(max-width: 760px)") myFunction(x) // Call listener function at run time x.addListener(myFunction) // Attach listener function on state changes jQuery(".truncate").each(function(i, value) { var $link = jQuery(value); var text = $link.text(); if(text.length > 55) { $link.text(text.substring(0, 55) + "..."); } });"
Hey mate. Just purchased and started running osTicket Awesome myself. But curiously did you try the following:
- Clear cache (or better yet use Incognito (most browsers support this now))
- Run your osTicket with PHP v7.2
Best regards,
Hope you get it sorted.
Steve
Hi, I've got the same problem.
Installation is running on php 7.2
If you have Google Chrome do the following:
- On the page with the issues
- Click the 3 dots top right
- Hover over "More Tools"
- Click "Developer Options"
- On the tabs available click "Console"
- What error messages show up there if any?
Also do you have any PHP error logs?
Have you tried Chrome's Incognito option?
Thank you for the reports, @fachmarkt and @Aliplast.
I am trying to figure out what could be causing this on your end. Unfortunately I can't reproduce the issue on my end.
Thanks to @techcare we have ruled out PHP version as the cause.
I notice that you are both using language packs. But I don't have the same error while using Dutch in Chrome, Opera, Firefox, Edge or Safari.
Can either of you tell me if you see the error in this demo?
Any additional information is appreciated.