Have you checked these first?
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Hello,
I'm trying to change the logo, but I can't now every time I choose a logo is like there isn't any only appears a box with a question mark:
And the trash can don't work too, I can't delete the image/logo.
Can you help me please?
- Open osta/functions.php
- Change line18 from
"upload-dir"=> ROOT_PATH . "/osta/uploads/",
to
"upload-dir"=> ROOT_PATH . "osta/uploads/",
OR install osTicket 1.12 (Revision 3), which should be released within the next few hours.
But I have that.... look:
Yikes. My comment got muddled with html. Let me try again:
Change
"upload-dir"=> ROOT_PATH . "/osta/uploads/",
to
"upload-dir"=> ROOT_PATH . "osta/uploads/",
...or install the latest release, now available here.
I will mark this as resolved for now, but feel free to respond if you haven't sorted this out yet.