Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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osTicket v1.12 // osTicket-1.12-Awesome-104<br />
PHP 5.6.40 // MySQL 5.6.43 // Apache web server. I have installed Ver 1.12. with Awesome 104, and uploaded new logo in the awesome but not showing . can u help
Ganesan.V
Sorry for the delayed response... I didn't see this until now.
I don't know of any reason why it wouldn't work. If you are still having trouble, I'm happy to have a look. Please post the URL to your Client Portal or email it to info@osticketawesome.com.
Hi
After clearing all history and restarting the server, it works. Thank you.
And by the way, the Theme is really good. Suggest you to add google fonts and a options to change fonts.
Thanks
Ganesan
I'm glad you worked it out.
Thank you for the positive feedback. And Google Fonts is a feature I've been thinking about for a while. It will probably happen at some point. 🙂