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Priority Column Text

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Posts: 3
Topic starter
(@biggby)
Member
Joined: 8 years ago

Hey Stevland, Upon doing a fresh install of OSTicket 1.12 - Awesome 102, the Priority Column seems to be expanded and shows the Priorities text instead of just the color and pattern. Is there a way to remove this so only the color shows like normal?

Example:<br />
Priority Column


7 Replies
Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago
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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Did that fix it for ya?


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Posts: 3
Topic starter
(@biggby)
Member
Joined: 8 years ago

No, Still showing up after clearing cache. This is happening on multiple browsers and on multiple agents computers. Is there a file or setting that handles that column and Priority levels that could be messed up?


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

Two options to fix this:

1. Please try upgrading to the latest version (Revision 103), which will hopefully be released later on today

OR

2. If you would like me to look into this for you I will need you to create a temporary agent account (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com. Be sure to give the account full administrative privileges.

 


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