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Ticket Counting with custom fields

 
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Bugs and display issues
Last Post by stevland 7 years ago
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Posts: 13
 hunterrd
Topic starter
May 13, 2019 10:49 am
(@hunterrd)
Member
Joined: 7 years ago

Hi,

Ticket counting does not work when custom fields are included in the filter, it only takes the default fields for counting.

 


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Posts: 1177
 stevland
Admin
May 14, 2019 11:52 am
(@stevland)
Member
Joined: 2 months ago

@hunterrd,

I'm having a hard time understanding what exactly you are trying to point out, even though you have taken the time to post screenshots.

Are you certain this is an osTicket Awesome issue? It looks like it may be an issue with osTicket itself.


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Posts: 1177
 stevland
Admin
May 23, 2019 1:56 pm
(@stevland)
Member
Joined: 2 months ago

Thank you for your report. This will be fixed in the next release!


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Posts: 13
 hunterrd
Topic starter
May 27, 2019 2:18 am
(@hunterrd)
Member
Joined: 7 years ago

Thank you @steviand, Could you send me the fixed to apply it while publishing the next version?


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Posts: 1177
 stevland
Admin
May 27, 2019 8:19 am
(@stevland)
Member
Joined: 2 months ago

The next version osTicket-1.12-Awesome-103 will hopefully be out later today!


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