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Knowledge base on ticket screen

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Posts: 6
Topic starter
(@graphskill)
Member
Joined: 7 years ago

osTicket v1.12 // osTicket-1.12-Awesome-104<br />
PHP 7.2.19 // MySQL 10.3.16 // Apache web server

Not sure if this is a bug / display issue or a feature

We do not use the knowledge base. So we have removed the tick in the admin section - but it still shows search knowledgebase on the landing page. I can't remember if it was like this on the default theme

Admin Settings

 


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

That is a good point... thank you for pointing that out.

It will be addressed in the next release, but for now if you want to hide that search box you can add the following to osta/user-styles.css:

#content #pre-footer {
    padding: 0 0 3% 0;
}
#pre-footer-inner {
    display: none;
}


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Posts: 6
Topic starter
(@graphskill)
Member
Joined: 7 years ago

Perfect - thanks


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