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stevland
@stevland
Admin
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Joined: Mar 8, 2026
Last seen: May 2, 2026
Topics: 7 / Replies: 1170
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Thank you for the head's up, @nandor. I will look into this right away and have a fix included in the next release later this week.

3 years ago
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Hi @kovacs.mihaly, This isn't specific to osTicket Awesome. You'd be more likely to get an answer to this question if you asked about it in the osTi...

3 years ago
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Hi @ablovatto, It looks like the show and hide buttons have been removed from the plugin in the latest version. If you press SHIFT + O while looking...

3 years ago
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While preparing the next release I think I may have stumbled on some file(s) that may help you.  This is just a quick note to say, check includ...

3 years ago
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Add the following to Admin Panel > Theme > Custom CSS: .ui-state-default, .ui-widget-content .ui-state-default,  .ui-widget-header .ui-sta...

3 years ago
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Weird. I wonder if it could be cache related. If it happens again, try clearing your browser cache, using incognito mode or switching to a different...

3 years ago
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Thank you for sharing, Peter!

3 years ago
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Hi @a.taylor, The fields are already white, so I assume you must mean the gray box surrounding the fields, yes? If so, the code you'll change is: ....

3 years ago
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Thanks for the update, Randy. Sounds super frustrating. I hope Kevin comes up with a solution for you soon. .

3 years ago
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Hi @cloudingit, No related errors in your Apache logs, but did you also check your PHP logs? Does your server use Sucuri Website Application? Also ...

3 years ago
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Hi @ekiemody, When you try and visit the login page do any relevant entries appear in your Apache or PHP error log files? Looking at the source code...

3 years ago
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It's an osTicket issue. Workaround: clear your browser cache and try again. See this forum post, especially the last comment:  

3 years ago
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Sorry, I just don't have the time to investigate this. Perhaps I'll look into it at a future date when I am in development mode, but no promises. In ...

3 years ago
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Hi Ashley, This isn't a perfect answer, but it is the best I can come up with without a super long investigation. You can edit /include/staff/login....

3 years ago
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Hi @nandor, This question pertains to osTicket's core functionality. I'll leave it open for a while and perhaps someone will jump in with some inform...

3 years ago
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