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May 04, 2018 4:07 am
As you can seen on the image shown - the ticket system does just show the green images for normal priority.
It does not show images for other priorities...
Jun 14, 2018 6:28 am
Yikes... I'm sorry, I did not see this post until now.
Are you still having this issue? I haven't seen this before. I would need to have a look at your SCP in order to figure out what is going on. If you would like me to resolve this for you I will need you to create a temporary agent account (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com.