Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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When you change the Priority from 
It changes the color but it does not change priority in the ticket.
Hi kkrumm,
Yikes! I'll look into this.
Thank you once again for your diligent bug reporting. 🙂
<p>thank you stevland ;)</p>