Have you checked these first?
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Hello,
It's me again 🙂
We have an issue with the attachments on the client side.
I mean that the enclosed files are available and displayed correctly in an faq on the agent side but not on the the client side.
THE AGENT VIEW
THE CLIENT VIEW
Hi @joncoux,
I see what you mean. It looks like I have some more work to do! Sorry for the inconvenience. I will try to have a fix for this soon.
Thanks for your work.