Great new look and feel been using the old version for while now.
I am trying to upload my Logo's on latest release but in my staff login it keeps saying I must add company name here. It is updated in Setup and Company correctly but not showing it on log in screen same with staff dashboard not showing company info top left corner.
Hi Trevor,
I'm glad that you're happy with the changes.
Unfortunately, as it currently stands osTicket Awesome only supports text for the company name. In other words, I've removed the image/logo function altogether.
This has now become the most requested feature, however. So at some point I will add a function to allow the administrator to toggle between text or image for the company name.
Please check back in a month or two...
For some reason it is not even changing the text section?
Hi Trevor,
I had a customer who experienced the same thing last week and it turned out that he had uploaded the osTicket Awesome installation files as root.
Make sure the files are owned by the same user as your main website. You may as well recursively change the ownership of your entire osTicket directory.
Assuming you have osTicket installed into a directory called /support, it will look something like this:
# chown -R thecorrectusername support
I hope that this helps! Let me know.
Hello Stevland,
I encountered the same issue.
The owner is the same but I am still unable to make any modification in the "Theme" tab.
I change the name, the theme, the language features, but when I click on "Save" the page was reloading but nothing has changed.
Any idea?
