Love the new update! However even on the new update the ID and I guess the preview button overlap. Here is a screenshot of what it is doing for me. https://imgur.com/a/k9dkQ
Thanks
Keep up the great work!
Jon
Hi Jon,
Thanks for your encouragement!
I’ve looked at the Ticket list using Chrome, FF, Safari and MS Edge. I can’t seem to reproduce that issue.
What type of device / browser are you using? Is there any information you can think of that might help me figure out why this is happening on your end?
Do you see the same glitch when you go to the demo page?
Hey, so it doesn't happen for me on the demo page. Mostly what gets used is chrome, but FF and Safari display it as well. I will do some investigation and see what I can find out on my end. It may be an issue left over from before the update, I don't think I have gotten any new tickets since then. I will let you know what I find.
Jon
Perhaps you can open /osta/css/staff-desktop.css and look for the following code (it should be around line 2439):
.Icon.Ticket, .Icon.emailTicket,.Icon.phoneTicket,.Icon.webTicket, .Icon.otherTicket {
border: .2px solid;
padding: 4px 3px 0px 3px;
background: rgba(255, 255, 255, 0.4);
font-size: 10px;
margin: 9px;
}
Change that code to…
.Icon.Ticket, .Icon.emailTicket,.Icon.phoneTicket,.Icon.webTicket, .Icon.otherTicket {
border: .2px solid !important;
padding: 4px 3px 0px 3px !important;
background: rgba(255, 255, 255, 0.4) !important;
font-size: 10px !important;
margin: 9px !important;
}
…and save.
It is a mystery to me why this isn’t displaying properly on your end, but let’s see if this fixes it. If it does, I’ll incorporate this change into the next release.
Ok, I tried that and it didn't make a difference. I did a little digging and I think it might have to do with API submitted tickets. When I create a new ticket through an email the preview ID is fine, but when I create one using the API, it breaks. Here is a link that shows the difference between them. https://imgur.com/a/ffQd3