Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Just installed osTicket Awesome (latest) over the latest version of osTicket, got this overlapping issue with both Firefox (my primary web browser) and Chrome. Had never visited the page with Chrome, and with FF in these pictures (not a cache issue).
also
too tight:
have tried adding margin/padding for h1 in client-desktop.css, but that didn't make any difference (the first problem solved by setting top margin of #landing-intro to 20px instead of 0
.. and what's this ?
Hi Hogkammen,
Thanks for taking the time to post these glitches.
All of these things are related. The icon you've asked about is for toggling on/off the menu of installed languages that are available to the client to choose from.
The problem is that if no languages are enabled, it messes up the layout... which is what you are seeing
I am working on a fix for this and it will be included in the next update (v1.2), sometime next week.
In the meanwhile a simple fix for you would be to go to Staff > Admin Panel > System > Secondary Languages and enable one or more extra languages.