Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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hi there
Use custom theme doesn't work for me. If I enter new hex values, the changes wont save and the custom colors don't display.
Sorry for the delay. This sounds like it may be a permissions issue with the files in /osta/css/themes.
Are you using a Linux-based or an IIS web server?
A quick and dirty workaround for this is to manually add your hex color values to /osta/css/themes/custom.css.