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Not affiliated in any way? Have you seen the footer of this very website? It reads: osTicket is a product of Enhancesoft   Contacting them will...

It does work perfectly. Have you tried clearing your browser cache? 

have you cleared out your browser cache?

This has nothing to do with the Theme which this site is. You need to try the Osticket forums over at osticket.com

you really shouldn’t post and user and password here

Dear god, I hope IE is not a highly used browser. 🙂

I have had this same issue it would nice if could have a "loading please wait" box.

you didnt look at the demo page?/p>

Okay i think i see it now. My bad I needed to have this setting changed first Agents Settings -> Avatar Source: "Buil-In / Oscar's A-Team". Now I ...

@stevland I'm not running vanilla. Just osticket v1.10.1 with Awesome v1.3. I logged in and still dont see it.

Yes, its the same for me as well. I thought the only way to change the avatar was through gravatar.com and linking the email address.

That's not issue with theTheme sounds like an issue with Osticket itself. Have tried the osticket forums.

Maybe here is what I'm running on osTicket Version v1.10.1 (9ae093d) — Up to date Web Server Software Apache/2.4.17 (Win32) OpenSSL/1.0.2d PHP/...

<p>The above issue I'm not seeing with my install. Are you sure you don't have something installed correctly? </p>

<p>I dont see any issues with the knowledge base? Maybe screenshot of what you are talking about would help?</p>