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I've confirmed that the above code does work in 1.10.4. You may need to clear your browser cache to see the change. It is also possible that the chang...

Hast du etwas entdeckt?

Hi AdvisorIT, Assuming that you have your osTicket Awesome installation in a directory named /support... If you are using /osta/user-styles.css, b...

Hola, Asegúrese de que la carpeta /uploads se pueda escribir. sudo chmod 775 /osta/uploads Lo sentimos, actualmente no hay ninguna opción para cam...

Wait... I was over thinking it. One can simply add something like this to /osta/user-styles.css in osTicket Awesome for 1.10.6: a.Icon.Ticket.previe...

Hi @purpletree, Are you sure you don't mean 1.10.6? I haven't released anything for 1.10.7 yet. Unfortunately, the code I provided above won't work ...

Hi it-support, I don't know what happened. It is really weird that your post disappeared. On my end, deleting a post is a two-step process, so I def...

HI @MPrietl, I haven't heard back from you for about 3 weeks, so I'm going to mark this as resolved. If you are still having trouble don't hesitate ...

Hi @visimitra, Thank you for your report. The first issue will be fixed in the next release. For now please add the following code to /osta/user-sty...

P.S. I understand that you are using osTicket Awesome on your intranet, but your local network really doesn't have internet access?

I'm sorry guys. I've considered what this would entail and it isn't a feature that I can support right now. But I have added it to my list of future c...

Hi @purpletree, Reply Waiting Indicator It was felt early on that the bold text to denote a ticket with a reply waiting in osTicket was too visually...

Hi @netsi, Please upgrade to the latest release (osTicket-1.12.2-Awesome-101). As you can see in the demo, the issue with the Italian translations ha...

Thank you for the detailed report, @it-support@lindner-esskultur.de. I didn't realize that one could copy and paste from the Windows Snipping Tool int...

Hi @visimitra, As this is an issue with osTicket — not osTicket Awesome — it is out of my purview. Generally I would say to report it in the osTick...