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Jul 30, 2019 8:43 am
Hi Stevland,
Don't know this problem appear again, but it experience in osticket 1.12.2 awesome ticket latest, it fixed already in awesome osticket 1.11 I believed.
for reference: https://github.com/osTicket/osTicket/issues/4750
Jul 30, 2019 10:47 am
Hi @visimitra,
As this is an issue with osTicket — not osTicket Awesome — it is out of my purview.
Generally I would say to report it in the osTicket Forum, or to open an issue on GitHub. But I went ahead and did so myself.