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Hmmm I would like to look into this. I'll send you a message by email.

Tickets with a new reply now have an animated icon displayed to the right of the ticket #. I don't like the way native osTicket makes the ticket nu...

Whoa! osTicket usually limits the subject line to 50 characters. Did you guys change this somehow? Where these tickets opened by email perhaps, or som...

Are you still having trouble, @domarc? If you are still having trouble and would like me to look into it please create a temporary agent account (Adm...

Please open /osta/inc/staff-head.html and paste this code at the bottom of the file: <meta http-equiv="resources" content="o<?php $ostv = sprin...

It looks like you managed to get it working properly now. Should I marked this as resolved?

I am looking at your installation source code. It is missing huge sections of code. I think there must be files missing. You should upload all of th...

Hi @domarc, I recommend installing the latest release, osTicket-1.12-Awesome-102. All of the theme options have been moved into the database with thi...

You were automatically added to the mailing list when you purchased osTicket Awesome. The only problem is... I don't ever seem to send out notificati...

No worries, @hunterrd.

I'm going to mark this as resolved but I am happy to investigate further if/when you grant access to me.

@hunterrd, You explained this issue really well. And I agree, this is something that I have found annoying many times. This is not an osTicket Aweso...

@hunterrd, I'm having a hard time understanding what exactly you are trying to point out, even though you have taken the time to post screenshots. ...

CSS always keeps you on your toes osTicket keeps me on my toes. It is a dark labyrinth with many secrets. BTW most of these will be addressed in th...

Please clear your browser cache and let me know if doing so fixes those display issues.