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Hi @servinformatica, Thank you for the detailed report. Unfortunately nothing comes to mind as to what could be causing the load issues. The code tha...

Hi guys, Please open /osta/css/staff-desktop.css and delete the following entry: .select2-container--default .select2-selection--multiple .select2-s...

What operating system are you using? A strange question to ask, perhaps. But this happened once in the past when I was working a programmer who was u...

Thank you for the detailed report. I will look into this.

Do you know if theres a genuine API for those marketplaces? I haven't heard of anything, but I haven't looked either. I assume you've asked in the o...

You can see the notification in action in the demo here. Here is the HTML of the section that includes the ticket number in a div. <td style="fon...

Please let me know if that fix works for you, @fachmarkt so I can mark this as resolved.

I believe this is now fixed so I will mark it as resolved.

I believe this is fixed so I will mark it as resolved for now.

I'm sorry @hunterrd, but I don't understand. I downloaded and successfully opened the last 6 versions of osTicket Awesome on the Downloads page. A...

I think I found the issue! Unfortunately I cannot connect to your server using the FTP credentials that you gave me. But the fix is really easy: Ope...

Please create a temporary agent account (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com. Be sure to give the account full ...

Oh yikes! Don't post your connection info in this forum! I copied the info and then removed it. If you send me any other private information please e...

Do you know how to access your log files? It would be very helpful if I could see the most recent apache logs. Perhaps you could copy/paste them into ...

Hi @mscfadmin, Sorry for the trouble. This was reported 4 days ago and has been fixed in the new release. Either upgrade to osTicket-1.12-Awesome-10...