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Hi sistemascsc, I don't see that problem in either the latest osTicket demo or the latest osTicket Awesome demo. You should try upgrading to osTicke...

Thank you very much for contributing your observations and fixes here, guys. I do have a 1.12.5 release available now, and am currently in the testi...

Estoy en la fase de prueba para un lanzamiento para 1.14.1. ¡Espero lanzarlo el lunes 2 de diciembre!

I'm really confused by this. Because in osTicket and in osTicket Awesome, the Due Date column do not respect the date format setting. I believe you a...

I will take a look at this. Other than the bottom line not displaying in the text box, I'm not seeing any other issues. If I'm missing something, plea...

Sorry for the trouble. Please try it again and let me know if you still have an issue extracting the file.

Sorry for the delayed response, @nminaker. I believe this is the correct fix and I will include it in future releases. To fix it manually one should...

Sorry for the trouble. Please try again and let me know if you still have an issue extracting the zip file.

Se lanzará una versión de osTicket Awesome para v1.12.4 este fin de semana, o la próxima semana a más tardar.

Hi Andre, As for as editing messages.mo.php, there aren't any secret techniques... you are doing everything correctly. The problem isn't that your b...

Hi @enrico, I agree that it would be nice to show the phone #'s here. What I've been doing for years is clicking on the user name to view the user's ...

Good to know. Thanks for sharing your findings.

That is osTicket core functionality that you want to change. It has nothing to do with osTicket Awesome. I suggest that you ask this question in th...

Hmmm. I haven't experienced anything like that, unless you mean that the focus automatically goes to the bottom of the page when you go to an existing...

After all of these years I still feel like I'm just scratching the surface of osTicket's capabilities. I have never known about Quick Filters, until ...