Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Desde el sitio de OSTICKETS me respondieron:
Aguardo sus respuestas.
Hi sistemascsc,
I don't see that problem in either the latest osTicket demo or the latest osTicket Awesome demo.
You should try upgrading to osTicket-1.12.5-Awesome-101 to see if it fixes your problem.
Stevland, en mi ambiente de prueba actualice a 1.12.5 y por momento me sigue haciendo lo mismo y abajo a la izquierda me pone Resolviendo host....
Tal vez me puedas orientar en donde debo ver.... esta es mi configuracion:
Gracias
Also, your Theme Options page looks weird. It should look like this:
Hopefully after clearing your cache everything will appear correctly.
Lo de borrar el cache, no resulta, es por momento que me hace ese delay. lo probe colocando la ip en lugar del nombre del server, pero ese delay lo hace igual.
Con respecto a la pantalla de opciones, la había recortado, asi es como se ve:
Do you see the same delay when you use osTicket demo or the osTicket Awesome demo?
No, no veo ningún retraso en ninguna de las 2 demos. tiene algo que ver que haya agregado un cambo personalizado de un formulario en la vista de agente? Pero es raro porque por momento anda rapidisimo.
gracias
I don't think a custom form would cause that. But you can test this by adding a custom form in the demo.
It has something to do with your server environment. Is the server working too hard?
Do you have a regular osTicket installation for testing purposes?
El hard esta virtualizado y con esta configuracion:
Alguien me puede dar una mano? Como puedo medir el rendimiento de mi db mysql?
Encontré este mensaje de error, tal vez me puedan ayudar a resolverlo?
