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Yes, sorry for the delay in responding. This issue is a classic case of "fix one osTicket issue, create another". In this case, some code was added ...

I have reproduced this issue in regular osTicket (see animation below). This is not an osTicket Awesome issue. Please make sure that you have a regul...

Sí, los anchos de columna no se pueden personalizar en osTicket Awesome. Gracias por señalar que esos campos son confusos. Se eliminarán en una versió...

Just a quick note to let you guys know that the Back To Top icon is displayed in mobile layout by default in osTicket-1.12.3-Awesome-102, which is ava...

Just a quick note to let you know that this has all been fixed up in osTicket-1.12.3-Awesome-102, which is available now. Except for the last one, I d...

Just a quick note to let you know that this has been fixed up in osTicket-1.12.3-Awesome-102, which is available now.

Just a quick note to let you know that this has all been fixed up in osTicket-1.12.3-Awesome-102, which is available now.

What I really recommend, if possible, is to reconfigure the logo itself. As a graphic designer, I always make sure that a logo has a tall and a long ...

Cuando te encuentras con un problema como este, la primera pregunta que debes hacerte es: "¿Es este un problema de osTicket o un problema de osTicket ...

Ahora entiendo. Lo estás mirando en el Portal del cliente. Pero no solo no se ve el recuadro completo del campo El cuadro de campo completo está allí...

¿En qué página estás aquí? Porque en la página Abrir ticket, el botón verde debería decir Open (o Abrir en español). What page are you on here? ...

As you probably realize, Synology's os is a highly proprietary version of Linux. I have no idea how an osTicket Awesome installation, uploaded through...

Hi @enrico, Unfortunately a bunch of the translations are broken in osTicket v1.12.3, which I have reported here:br /> This affects what you'll see ...

Oh weird! I typed a reply days ago... I guess I neglected to click Submit. Sorry about that. I'm glad I asked for clarification because I was complet...