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@esbd, I'm sorry, but I am really struggling to understand how your last screenshot relates to the first one you posted. Did the problem on your Cli...

Hi @MOFOCO, This really does not sound like the type of issue that would be caused by osTicket Awesome.  I think you were right to post your qu...

Hi @thedarkguver,  We recently discovered that our code is not working as intended on servers that, for whatever reason, have short_open_tag tur...

There is probably a way to do this, but it would only work on your system. In other words, this isn't something I would consider doing to improve osTi...

Hi @staidans, Thank you for granting me access to your installation. For some reason the ticket # is getting wrapped in an additional tag in your sy...

@esbd, That definitely is not happening on this end. It is probably something in your custom CSS. If you turn it off I think this issue will go aw...

Hmmm I'm trying to at least understand your request. Obviously Level of Support is some type of custom field you have set up, but I'm having trouble ...

By the way, I did look into this some more because it would be a useful thing to add. But I figured out why the osTicket developers themselves do not...

By the way, we fully support the Attachments on the Filesystem plugin now. Its instructions are exactly the same under osTicket Awesome as the are u...

Hi @skyler360, I haven't heard back from you. I will mark this as resolved for now, but if you're still having trouble please answer my questions abo...

Hi @jodellagc, It has been almost two weeks and I have not received a response from you. Hopefully you managed to resolve this issue. If not, another...

Hi @skyler360, It has been almost 2 weeks and I have not heard back from you. I assume that this issue was resolved. But if you are still having trou...

Hi @netesi, I will be happy to help you with this issue. When you get a chance please send me the answers to the questions above.

I haven't heard back from you. I've gone ahead and included this fix in the latest release, which is available now on the Downloads page. I am confide...

It seems to me that you are both using the jQuery German workaround that I came up with here: /p> This must have something to do with your issue...