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Jun 21, 2020 9:57 pm
I have updated to the latest version and since there I cannot export ticket. How can I resolve it.
2 Replies
Jul 13, 2020 3:54 am
Hi @netesi,
Hmmm. Exporting a ticket works in the demo. Does it work for you?
What exactly happens when you try to export a ticket in your own installation?
Are there any relevant errors in your logs around the time that you try to export a ticket?
What version of osTicket Awesome are you using?
What web browser are you using?
Jul 25, 2020 2:54 pm
Hi @netesi,
I will be happy to help you with this issue. When you get a chance please send me the answers to the questions above.
Aug 27, 2020 11:18 am
It's been over a month so I'm going to mark this as resolved. But feel free to post an update on this situation at any time.