@staidans,

Do you have any custom code in osta/user-styles.css?

If not, I can't think of anything that would cause that.

If you want me to figure out what is going on I'll need you to submit this form (you can skip the cPanel, FTP and SSH sections).

I haven't heard back from you in a while, so I will mark this as resolved. But you can still post an update here if you wish.

Sorry I missed this. Just filled in the form now.

Hi @staidans,

Thank you for granting me access to your installation.

For some reason the ticket # is getting wrapped in an additional tag in your system that is messing up it's padding.

I couldn't figure out why this is happening, but the good news it that it was easy enough to fix. I simply added the following to your Custom CSS:

.osta_ticket .truncate {
    white-space: initial !important;
}

Have added this CSS property to the next release so that no one else will experience this issue in the future.

Thanks for the help @stevland. Working perfectly now!