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@askaik, Well, that was odd! I've never seen this issue before. You had a new installation, a new database, and you had only created one ticket. And...

I'm looking at your installation now. Please email the OTP to info@osticketawesome.com.

Hmmm I can't think what would cause that. Only one thing comes to mind... perhaps all the files didn't get extracted properly. Please try downloading...

Hi @Julien, Thank you for taking the time to post those screenshots. You are correct, the tab is missing... but this is intentional. In osTicket 1....

Yikes!  Have you tried clearing your browser cache? Do you have any errors in your Apache log files? Please paste your software information in...

BTW osTicket Awesome for osTicket 1.14.3 (Revision 1) is now available on the Downloads page.

Además, gracias por sus amables palabras.

Hola mguerrero, Gracias. No me di cuenta de que está roto. Además, el campo de búsqueda inferior está roto en las páginas de la base de conocimientos...

It's been over a month so I'm going to mark this as resolved. But feel free to post an update on this situation at any time.

Wow, you must have a lot of statuses! Either that, or a really small screen. I added a bunch to try to figure out if I can offer you a quick suggesti...

@NIcholasjansen, As you probably realize, this is more of an osTicket question, rather than an osTicket Awesome question. In any event, the easiest ...

Hi @bcrawley, I'm still testing and putting the finishing touches on a release for 1.14.3. It will definitely drop in the next few days. But, as the...

Hmmm perhaps I should have anticipated this scenario. Sorry for the confusion. As of osTicket-1.14.2-Awesome-103 the Custom CSS has been moved to The...

Hi @computerglobe, This issue only seems to occur for a few users. I haven't been able to reproduce it and I can't think of how to fix it. If you wo...

hehe