Yikes! 

Have you tried clearing your browser cache?

Do you have any errors in your Apache log files?

Please paste your software information into your reply

I've tried 3 different browsers and on mobile aswell.

Theme Information

osTicket v1.14.3 // osTicket-1.14.3-Awesome-101

The current version: osTicket-1.14.3-Awesome-101

PHP 7.3.16 // MySQL 5.6.40 // Apache web server

I will check Apache logs once I have PC access.

Thanks 

Hi Again,

and there is only 1 error and related to another website

[Thu Sep 03 16:55:30.385205 2020] [:notice] [pid 14935] [client 216.189.146.30:43394] mod_hive matched URI http://www.askaik.biz/wp-login.php (/home/ahmeds63/public_html/askaik.biz/wp-login.php) with match 2, referer: https://www.askaik.biz/wp-login.php?action=register

nothing much 

Hmmm I can't think what would cause that. Only one thing comes to mind... perhaps all the files didn't get extracted properly.

Please try downloading osTicket-1.14.3-Awesome-101.zip from the Downloads page and extracting it again. Overwrite the directories and files in your osTicket Awesome installation directory with the newly extracted files.

If you would like my assistance I am happy to take a look and get you sorted if you fill out this form with as much information as possible.