Knowledgebase search shows "Not Found"

nminaker · 2019-11-11T10:15:41Z

Hi there, I've noticed this behaviour in osTicketAwesome since at least osTicket v 1.12.2, but I recently upgraded to 1.12.3 and the matching OSTA version 102 and found the same issue: osTicket 1.12.3 // osTicket-1.12.3-Awesome-102<br /><br /> PHP 7.2.24-1+ubuntu18.04.1+deb.sury.org+1 // MySQL 5.7.27 // Apache/2.4.41 (Ubuntu) web server My issue: When a user searches our KB articles from the search bar at the bottom of the screen, it (usually) goes to {domain}/kb/kb/faq.php?a=search&q={search term}. There is a doubling up of the "kb" in the link. It originally seemed to be fixed in the latest version for osTicket 1.12.3, but it actually seems like the problem is intermittent. What I did find was that I could fix this issue adding a forward slash to the link in the /include/footer.inc.php file on line 11. The line now reads:<br /> <form method="get" action="/kb/faq.php"> <form action="/kb/faq.php" method="get"> I added in the leading forward slash and so far the issue has not reoccurred. Is anyone else having this issue, and does this seem like the correct way to resolve it? Thanks, Nick </form>

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Además, gracias por sus amables palabras.

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Knowledgebase search shows "Not Found"