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Hi @Markus, Hmmm I'm not seeing that issue on this end. Check your server logs for related errors around the time that this issue occurs. You can...

Hi @guyiac, Technically this is an osTicket Core question. But let's see if I can help you quickly. Perhaps it is me who is missing something. From w...

Hi @Xala, I don't believe this is possible yet in osTicket. Tasks are a relatively new feature, and it may be that they are still developing it. osT...

Hi @caygri, Please see How do I remove the logos in the footer? on the FAQ page

You're right. This is a significant issue. I'm surprised that this hasn't come up sooner. Thank you for your persistence. The glitch with drop down f...

Okay, I think I am a bit more clear on what you are saying. It isn't that Roles cannot be changed. The issue is that you have to add the Department ...

Hi @bcrawley, That sounds interesting. I can't recall ever encountering the truncation of tickets, and unfortunately I can't seem to reproduce this f...

Hi @skyler360, I haven't heard back from you so I will mark this as Resolved for now. But if the problem persists you can still send me your update w...

Hi @cbotts, Sorry for the late reply. Unfortunately, I can not reproduce the issue you've described. I'm not entirely certain that I understand what...

Hi @mathschool, Thank you for the screenshots.  That bug will be fixed in the next release. But in the meanwhile, if it is bothering you, pleas...

Hi @gianlucagilardi, This isn't an osTicket Awesome question by the way. If you press SHIFT + O on your keyboard and view the same page in regular os...

I'm sorry @Auricon, I've been negligent. I'll get caught up on invoicing in the next few hours.

Hi @julienvdc, All the language packs that ship with osTicket Awesome are already unpacked for your convenience. If you are using a language pa...

Hi Peter, As you know, there are three colors used to differentiate between all types of responses. To modify them, add the following to Theme Opt...

Hi Michiel, Thank you very much for taking the time to post this report and your solution. Unfortunately, your fix didn't work on this end... perhap...