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Hi @alexbuckland, I'm sorry I didn't reply in a timely manner. I assume you've worked this out by now, but if not feel free to write back and let me...

Thanks for jumping in, @alexbuckland. That is a great response. @manuelef this is definitely a question that is more suited for the regular osTicket ...

Hi @jorgepeixinho, Sorry, I can't find your post. But I did find your other question about language packs. Are you still running into the DB Error? ...

Hi Jorge, The correct answer is to collaborate on the Portuguese language pack here: But your contributions will not show up in osTicket / osTicket ...

Oops. Rest assured, you did install the correct version.

Hi @remigius, I will fix this in the next release. For now go to Admin Panel > Theme > Custom CSS and add the following: .faq-content .thread...

Hi @cgimicro, That is far beyond the support that I can offer you. And no one else is speaking up here. So you best bet is to ask for support from th...

Hi @pamconsult, I believe this is an osTicket question, not an osTicket Awesome question. It would be better to ask this question in the osTicket fo...

Hi Easy2Begin, Sorry for the delayed response. But your issue has something to do with a mismatch between the Knowledgebase and the Attachments on t...

Thank you for reporting this. I will fix it in the next release. I definitely see the issue with Last Updated on my end. You can fix this simply by a...

Hi @KZVWL-EDV2, I apologize for the late reply. Are you still having this issue? When you try to visit the Theme settings page, does an error get lo...

Hi @cartmega, This will be fixed in the next release. But, as @abtchurch figured out, you can go ahead and remove the errant hi from osta\inc\staff...

I just figured this out myself. Thanks for the diligent sleuthing, guys!

Sorry for the delayed response. Hmmm. I am not seeing those issues on this end. What happens if you press SHIFT + O and then visit the Knowledge Ba...

Hi @michael.angeli, I wish I could help you with this, but it doesn't sound like an osTicket or an osTicket Awesome issue, but rather something to do...