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stevland
@stevland
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Joined: Mar 8, 2026
Last seen: May 3, 2026
Topics: 7 / Replies: 1170
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That sounds very odd. I can't seem to reproduce the issue in the demo. I'd like to make sure that I'm following you correctly. Plugins show their co...

4 years ago
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This does not sound like an osTicket Awesome issue to me. I would suggest updating your zip software and trying again. Or, using this link, you can ...

4 years ago
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We resolved this by email so I will mark this as resolved.

4 years ago
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Sorry guys, I did not see this and the temporary fix is quite simple. Please add the following to Admin Panel > Theme > Custom CSS: form[actio...

4 years ago
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Hi @EasytoBegin, This probably has something to do with the database upgrade from osTicket 1.15.x to 1.16.x, although I can't reproduce the issue on ...

4 years ago
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That is a great idea. I'll add it to my list and think about how such a thing could be implemented. No promises though!

4 years ago
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Great. Thanks for the update. 

4 years ago
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Yes, I am all caught up now. I quietly posted 4 new versions over the past few days, including osTicket Awesome for osTicket 1.16.1 (Revision 1). I a...

4 years ago
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Please see I can't upload a logo or background image on the Troubleshooting page.

4 years ago
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No, the only error is the closing bracket. (That is an old function that is no longer needed). Please replace // osta - Load ticket counts in naviga...

5 years ago
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Hi @square, I can't find the function to create the subcategory As far as I know, that isn't something that osTicket is capable of. You would have to ...

5 years ago
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It would only take a few days to properly code a dark mode for the Client side. But, who cares? Clients typically only use the Portal for short length...

5 years ago
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Hi @Kieranwest28, That is an excellent idea. But it is essentially a feature request for osTicket itself. Please consider asking your question in th...

5 years ago
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That would require custom code and is beyond the scope of the help I can provide. Also, it is not an osTicket Awesome question, but rather a question...

5 years ago
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Hi @mstrust, You have found an issue with your specific settings, or with osTicket itself — this is not an osTicket Awesome issue. Note that email t...

5 years ago
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