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Did you have any modifications (a.k.a. "mods") installed in your osTicket previous to osTicket Awesome? If you would like me to have a look please se...

Sorry to hear about your trouble. I will try to think of what could cause that. But meanwhile, let's try to narrow the issue down a bit. Please try t...

I am sorry to learn of your situation, hogkammen. I do have a suggestion for you that may work. You could set up an additional subdomain, for exampl...

Hi hogkammen, It is not my intention to support Internet Explorer in the current versions (1.10 and 1.10.1.) or going forward. As mentioned in the F...

Thanks for figuring that out, Jon! I sent you a private message regarding this. In your last screenshot I notice your company name is still set to o...

Perhaps you can open /osta/css/staff-desktop.css and look for the following code (it should be around line 2439): .Icon.Ticket, .Icon.emailTicket,.Ic...

Hi Jon, Thanks for your encouragement! I’ve looked at the Ticket list using Chrome, FF, Safari and MS Edge. I can’t seem to reproduce that issue. W...

Thank you for your support, kkrumm!

The mobile menu is displayed on devices with a screen width 760px or smaller. You'll find the Mobile Menu Link at the bottom of the menu. As you'v...

Hi Hogkammen, Thanks for taking the time to post these glitches. All of these things are related. The icon you've asked about is for toggling on/off...

Hi Rocque, I moved your post (in case you were wondering). Just to make sure we are on the same page... You are running osTicket v1.10, correct? Y...

GCheek, believe it or not I just saw your post now. Thank you for your encouraging words. I think Evanto could be a good idea... I opened a seller's...

Hi Ilya. Sorry for the delay in responding. I'm afraid that you cannot mix and match osTicket ~ osTicket Awesome versions. It seems unlikely that I...

I am sorry for the delay in responding. Is this still an issue for you? If yes, please let me know which version of osTicket Awesome you are using.

I'm sorry for the delay in replying! You may want to upgrade to osTicket Awesome 1.10.1 to address the Dashboard graph issue. If you prefer to stick...