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Thank you for reporting back, m.may! I love Synology NAS's for so many reasons. I noticed that they included a osTicket installer in Disk Station, bu...

Looking at your screenshots above I just realized that I still need to put "Featured Questions" into columns. So many details! (⊙_⊙)

Hi Steen, I think Microsoft of still pushing out the Fall Creator's Update. Not all countries and computers get the update at the same time. You may ...

Hi Fujifilm, Thank you for posting your screenshots. It doesn't look like you are using the latest version of Edge. Unfortunately, the only way to ...

Thank you once again, @lafr, for posting a glitch and a solution. There really isn't much more I can ask than this! I use osTicket for my own busines...

@Jonathan Krake Thank you for your post. I have fixed this and it will be included in the next update. BTW you should really consider updating to t...

@Jonathan Krake Oh ya, I didn't notice that! Thank you, I'll have to figure something out to address this.

Hi @lafr, I originally added my "grey man" to replace an (in my opinion) unattractive kangaroo avatar that was used by osTicket core for a user with ...

Upon further reflection, I came to realize that I've always been able to set a priority when I'm opening a ticket. You have to set it up manually, wh...

That's an excellent question, Mark. But as it pertains to osTicket's core functionality, I think you're more likely to get a good answer if you ask in...

Hi kkrumm, Yikes! I'll look into this. Thank you once again for your diligent bug reporting. 🙂

Thanks for the post and the screenshot, but yes, the 'missing' icons are by design. 1989 called and said that it wanted its hideous little icons back...

I see the problem, Jay! Please install the latest build from the link I've sent you (the fix will be integrated into all versions going forward). You...

Hi Rocque, Did you manage to get this sorted out?