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stevland
@stevland
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Joined: Mar 8, 2026
Last seen: May 5, 2026
Topics: 7 / Replies: 1170
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Thank you for reporting back, m.may! I love Synology NAS's for so many reasons. I noticed that they included a osTicket installer in Disk Station, bu...

8 years ago
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Looking at your screenshots above I just realized that I still need to put "Featured Questions" into columns. So many details! (⊙_⊙)

8 years ago
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Hi Steen, I think Microsoft of still pushing out the Fall Creator's Update. Not all countries and computers get the update at the same time. You may ...

8 years ago
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Hi Fujifilm, Thank you for posting your screenshots. It doesn't look like you are using the latest version of Edge. Unfortunately, the only way to ...

8 years ago
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Thank you once again, @lafr, for posting a glitch and a solution. There really isn't much more I can ask than this! I use osTicket for my own busines...

8 years ago
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@Jonathan Krake Thank you for your post. I have fixed this and it will be included in the next update. BTW you should really consider updating to t...

8 years ago
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@Jonathan Krake Oh ya, I didn't notice that! Thank you, I'll have to figure something out to address this.

8 years ago
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Hi @lafr, I originally added my "grey man" to replace an (in my opinion) unattractive kangaroo avatar that was used by osTicket core for a user with ...

8 years ago
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Upon further reflection, I came to realize that I've always been able to set a priority when I'm opening a ticket. You have to set it up manually, wh...

8 years ago
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That's an excellent question, Mark. But as it pertains to osTicket's core functionality, I think you're more likely to get a good answer if you ask in...

8 years ago
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Hi kkrumm, Yikes! I'll look into this. Thank you once again for your diligent bug reporting. 🙂

8 years ago
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Thanks for the post and the screenshot, but yes, the 'missing' icons are by design. 1989 called and said that it wanted its hideous little icons back...

8 years ago
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I see the problem, Jay! Please install the latest build from the link I've sent you (the fix will be integrated into all versions going forward). You...

8 years ago
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Hi Rocque, Did you manage to get this sorted out?

8 years ago
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