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That sounds very odd. The Open link should always be there. But you can always click your company logo to get back to the main list of Open Tickets as...

Truthfully, I am still struggling with this one. I understand what the issue is but I haven't figured out a resolution (yet). I am working very hard...

Thanks for reporting this. But, unfortunately, this is an issue with osTicket's language pack and can only be properly fixed through the following cha...

I'm sorry for the delay in responding! While I am not sure what is causing this glitch on your end, all of this code has had to be reworked for 1.11....

Hmmm I'm sorry @Energy but I cannot think of what you must be referring to. Can you send a detailed explanation or -- better yet -- a screenshot?

Ah, yes. The ability to change the ticket priority from the ticket list is an osTicket Awesome-only mod that has been troublesome. It is being remov...

Thank you for taking the time to post this screenshot. This issue will be fixed in the next release.

Hi guys! Thank you all for your continued support and enthusiasm. I have been working tirelessly on a 1.11 release, which is almost ready. It has ta...

Hi @Absolute, That isn't an osTicket Awesome question... it is a question specific to osTicket's core functionality. You're best bet is to ask this...

Where can I translate the languages? I have added them now but when I change it in the frontpage it shows a mix of french and english with german. Y...

#footer { background: <your color here> !important; }

@av-visionen The missing attachments is a known issue that will be fixed soon. I'm glad you were able to sort out your other two questions.

Thank you for taking the time to point this out, @Alexander. It has been fixed.

Hi Adrian, I just noticed the same thing yesterday! I don't know if Enhancesoft sent out an email notification, but I know that I did not receive one...

O, Canada! I'm glad you're happy. 🙂