Have you checked these first?
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Estimados,
Estoy queriendo modificar el ancho de las columnas de la vista de agente y por mas que lo modifique siempre quedan en el mismo ancho.
Buenos dias, pudieron ver este tema?
Sí, los anchos de columna no se pueden personalizar en osTicket Awesome. Gracias por señalar que esos campos son confusos. Se eliminarán en una versión futura.
En una nota al margen, debería considerar acortar el formato del número de ticket ... está ocupando mucho espacio.